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Terms and Conditions

Doing Business with Us and Terms and Conditions

Doing Business with Us

Ordering on the Web

Visit us at www.ProArtPanels.com 24 hours a day, 7 days a week to place an order or to obtain more information.

Customer Service

We value your comments and suggestions, and welcome any questions you may have. Please use our Contact Us section of the website with questions or concerns.

Returns Policy

We want you to be completely satisfied with your purchase! If for any reason an unused selection does not meet your expectations, please return it within 30 days for a product refund or exchange. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.


We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by ProArt Panels or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

For a multiple product order, we will make every effort to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for shipping at the rate quoted to you on your purchase receipt regardless of the number of boxes or shipments used.


We accept the following credit cards: Visa, MasterCard, Discover and PayPal. Please be sure to provide the exact billing address and telephone number that is on file with the credit card company. Incorrect information may cause a delay in processing your order. Your credit card will be billed at the time your order is placed.

We accept only credit cards for orders made online.


We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. We use 3rd parties to process your credit card transaction. These organizations agree to use your information only for the purposes of conducting the transaction and communicating with you about that transaction. 

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the ProArt Panels site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us. 

Mailing List

We deeply value your privacy, and thus do not share our mailing list with anyone. If you decide that you would no longer like to receive our catalog or emails on special events, discounts, new products and new Featured Artists, please let us know and we will remove you from our mailing list. 

If any information on your mailing label is missing or incorrect, please let us know so that we may make the necessary corrections. Please visit our Contact Us for more information on how to reach us!

Terms and Conditions (All the legal stuff and small print)

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Order Acceptance

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. EDM Enterprises, LLC reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item. If your order is declined in full or in part, EDM Enterprises, LLC will refund the corresponding portion of your payment.

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error EDM Enterprises, LLC shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. EDM Enterprises, LLC shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, EDM Enterprises, LLC shall immediately issue a credit to your credit card account in the amount of the incorrect price.

 Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of EDM Enterprises, LLC, Copyright © 2010, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Terms of Use

Despite our efforts to provide quality information, we do not claim, promise, or guarantee that the content in this website is accurate, complete, or current, or that it is suitable for any purpose whatsoever. There may be technical inaccuracies or other errors or defects. From time to time and without notice, changes are made to the content of this website including these conditions of use and the products and services described. You should visit this page on each visit to the website, and you are responsible for verifying all content before you rely on it.

Third-Party Links

In an attempt to provide increased value to our visitors, EDM Enterprises, LLC may link to sites operated by third parties. However, even if the third party is affiliated with EDM Enterprises, LLC, EDM Enterprises, LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of EDM Enterprises, LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, EDM Enterprises, LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Links to or from other websites are provided for your convenience only. We are not affiliated with and do not authorize, sponsor, or control such websites or their owners, creators, or providers. We make no claims, promises, or guarantees whatsoever with respect to any services, products, information, software, or other content contained on the internet. You are responsible for understanding the risks in retrieving, using, relying upon, or buying anything on the Internet.

Disclaimer of Warranty and Liability

This website and all content and links to other websites are provided "as is". EDM Enterprises, LLC makes no representations and disclaims any and all warranties with regard to the website or its content or the use of it, including but not limited to all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement.

In no event shall EDM Enterprises, LLC be liable for any loss of use, data, revenues, or profits, or for downtime or any special, indirect, exemplary, or consequential damages or any other damages of any kind whatsoever, arising out of, relating to, or in connection with the use, inability to use, reproduction, or display of the website or its content (including the products and services described), or any linked website or the internet, whether or not such liability is based on contract (including breach of representation or warranty) or tort (including negligence or strict tort) or any other legal theory whatsoever.


The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of EDM Enterprises, LLC. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with EDM Enterprises, LLC or purchasing EDM Enterprises, LLC products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with EDM Enterprises, LLC or to purchase EDM Enterprises, LLC products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by EDM Enterprises, LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


All trademarks, service marks and trade names of EDM Enterprises, LLC used in the site are trademarks or registered trademarks of EDM Enterprises, LLC

Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, EDM Enterprises, LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. EDM Enterprises, LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. EDM Enterprises, LLC does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

EDM Enterprises, LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if EDM Enterprises, LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Please note that our total liability is forever limited to the cost of the panel.  Because we have no control over how our products are stored or used by the consumer, we can only be liable for the cost of the panel.  Placing an order with us indicates the buyer accepts our waiver of all liability other than the cost of the unpainted panel.

Typographical Errors

In the event that a EDM Enterprises, LLC product is mistakenly listed at an incorrect price, EDM Enterprises, LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. EDM Enterprises, LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, EDM Enterprises, LLC shall issue a credit to your credit card account in the amount of the incorrect price.


These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by EDM Enterprises, LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


EDM Enterprises, LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to EDM Enterprises, LLC.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including an EDM Enterprises, LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

EDM Enterprises, LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and are not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, EDM Enterprises, LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, EDM Enterprises, LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to EDM Enterprises, LLC in its sole discretion.


You agree to indemnify, defend, and hold harmless EDM Enterprises, LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.